Getting to the heart of customers’ needs while driving personal success
As one of the world’s leading providers of technology and communications services, Verizon Inside Sales Associates are helping transform the way customers connect around the world. They believe that listening is where learning begins, and by developing an understanding of the customer’s needs, inside sales associates are able to connect customers with the right product or service as quickly as possible. Through an exciting day of interviews and shadowing, BNO provided a glimpse into the world of this highly competitive yet caring team of retail specialists as they shared personal insights into what keeps them reaching for more.
From honing the ability to quickly assess customers’ needs and match them with the right product to the skills development, team building, and amazing benefits that make the culture both fast-paced and rewarding, the video helps convey what it takes to be a successful member of the Verizon team.
Campaign assets included video cut-downs for a social series and photography leveraged for a range of event materials and candidate communications.
